2026: What to Expect
Insurance is one of those things most people don’t think about until they’re forced to. A loss happens, a claim gets filed, and suddenly you’re expected to understand policies, timelines, exclusions, and a process that feels anything but straightforward. For many property owners, that moment is overwhelming—and it raises questions that rarely get clear, honest answers.
That gap is exactly why Marshall Adjusting Group is launching a new podcast.
The Marshall Adjusting Group Podcast is built around a simple idea: share real information about how insurance and claims actually work. Drawing from generations of experience in public adjusting and policyholder advocacy, the podcast takes a practical, down-to-earth look at the complexities of filing a claim—from the first call after a loss to navigating large commercial and business interruption claims. We’ll also provide overviews of the specific industries we work in, highlighting how claims differ across asset types and why no two losses are ever the same.
Along the way, we’ll talk openly about the insurance industry itself—what happens behind the scenes, where policyholders often get stuck, and how experience plays a major role in outcomes. We’ll also explore what it’s like coming up in a field that’s traditionally driven by decades of experience, and the unique challenges (and advantages) of being a younger professional learning from those who’ve been in the business for generations.
Each episode will feature conversations with industry experts—attorneys, contractors, brokers, risk managers, and fellow adjusters—who bring perspective, lessons learned, and practical insight from the field. These discussions are meant to educate, challenge assumptions, and help listeners better understand both the technical side of insurance and the human side of the claims process.
This podcast isn’t about fear or jargon. It’s about transparency, education, and confidence—giving people a clearer path through a complicated system. Whether you’re a property owner, investor, manager, or someone looking to learn the business, the goal is the same: make insurance easier to understand, one conversation at a time.
At the end of the day, this podcast reflects a bigger goal. Marshall Adjusting Group is eager to continue growing our presence across Texas so we can help more property owners navigate claims with confidence and avoid unnecessary underpayments from insurance companies. We believe the claims process should be a level playing field—not a one-sided game—and that policyholders deserve fair treatment, clear communication, and outcomes that truly reflect their losses. By expanding our reach, sharing knowledge, and advocating every step of the way, we aim to help more people protect what they’ve built and ensure the process is fair from start to finish.